JP Data versus Relationships

What is your opinion regarding the observation that North American business professionals value data and content over relationships with people?

Mimi (Tokyo, Japan) "In America, professional transactions are usually based..."

Tsutomu (Tokyo, Japan) "Then tsutomu says..." (Note: no transcription available.)

Michiko (Yamanashi-ken, Hokuto-shi) "Then michiko says..."

Hikaru(Tokyo, Japan) "And then hikaru says..." (Note: no transcription available.)

Authors: renato-montes.